Privacy Policy
At Zi Tong Mold, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website and services. By accessing and using moldflexpro.com, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Identification Information: When you inquire about our products or services, we may collect details such as your name, company name, email address, phone number, and shipping address.
- Technical Information: We collect data such as IP addresses, browser types, device information, and access times to improve your browsing experience and optimize our website performance.
- Cookies: Our website uses cookies to enhance user experience. Cookies help us analyze web traffic and provide tailored services. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Process Orders: Personal and business details are used to process your orders, communicate with you, and deliver products and services.
- Customer Support: To respond to your inquiries, provide technical assistance, and offer after-sales support.
- Marketing: With your consent, we may send you promotional emails, newsletters, and product updates. You can opt out of these communications at any time.
- Website Improvement: Technical data helps us analyze usage trends and enhance the functionality and performance of our website.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers or partners who assist us in running our business, including payment processors, shipping companies, and email marketing services. These third parties are obligated to protect your data and use it solely for the purposes we define.
In rare circumstances, we may disclose your information if required by law, or to protect the safety, rights, or property of Zi Tong or others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no data transmission over the internet is 100% secure, and we cannot guarantee complete security.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may update or correct any inaccurate personal information.
- Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving promotional communications at any time by clicking the unsubscribe link in our emails.
To exercise any of these rights, please contact us at privacy@moldflexpro.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your information is no longer needed, it will be securely deleted.
7. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.。
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Zi Tong
Email: privacy@moldflexpro.com
Phone: 13790252578
Website: https://moldflexpro.com/
