Effective Date: 2024-11-30

Welcome to Zi Tong! These Terms of Service govern your use of our website moldflexpro.com and the services provided by Zi Tong, including the sale and supply of screw molds, hardware components, and related products. By accessing and using our website and services, you agree to abide by these terms. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service. These terms may be updated or modified from time to time without notice. Any such updates will be posted on this page, with an updated “Effective Date.” We recommend that you review these terms periodically.

2. Eligibility

You must be at least 18 years old and have the legal capacity to form binding contracts under applicable law in order to use our services. If you are using the website or services on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms of Service.

3. Use of the Website and Services

You agree to use the website and our services only for lawful purposes and in accordance with these Terms of Service. You may not:

• Violate any applicable local, national, or international law or regulation.
• Transmit any harmful or illegal content, including viruses, malware, or any content that infringes upon the intellectual property rights of others.
• Interfere with or disrupt the operation of our website or services.

We reserve the right to suspend or terminate your access to the website or services if you violate these terms.

4. Account Registration

To place orders or access certain services on our website, you may be required to register an account. You are responsible for ensuring that your account information is accurate, complete, and up to date. You agree to keep your account credentials confidential and notify us immediately if you suspect unauthorized access.

5. Product Information and Availability

We make every effort to ensure that the information on our website, including product descriptions, pricing, and availability, is accurate. However, we do not guarantee the accuracy or completeness of such information. Products are subject to availability, and we reserve the right to modify or discontinue products at any time without prior notice.

6. Orders and Payment

When you place an order through our website, you are making an offer to purchase the products listed. We reserve the right to accept or reject your order at our discretion. Once your order is confirmed, you will receive an order confirmation email, and a binding contract will be formed between you and Zi Tong.

All payments for products are processed through secure payment gateways. You agree to provide accurate and complete payment information. Prices displayed on our website do not include shipping, taxes, or any additional fees, unless specified.

7. Shipping and Delivery

We offer shipping to various regions worldwide. Shipping costs and delivery times will vary based on the destination and the shipping method selected. Delivery times are estimates and are not guaranteed. You are responsible for any customs duties, taxes, or import fees incurred at the time of delivery.

8. Returns and Refunds

We strive to provide high-quality products. If you receive a product that is defective or does not match your order, please contact us within [Insert number] days of receipt to arrange for a return or exchange. Products must be returned in their original condition and packaging. Refunds will be processed according to our return policy.

Please note that custom products or special orders may not be eligible for returns or refunds, except in cases of manufacturing defects.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Zi Tong or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written consent.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of your personal data as outlined in the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, Zi Tong shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability to you shall not exceed the amount you paid for the product that is the subject of the claim.

12. Indemnification

You agree to indemnify and hold Zi Tong, its officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your violation of these Terms of Service, your use of the website, or your infringement of any rights of a third party.

13. Force Majeure

Zi Tong shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, strikes, governmental actions, supply chain disruptions, or any other unforeseen events.

14. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising out of or in connection with these terms shall be resolved through binding arbitration in [Insert City, China], in accordance with the rules of [Insert Arbitration Institution].

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full effect. The invalid provision will be replaced with a valid, enforceable provision that most closely reflects the intent of the original.

16. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website after such changes constitutes your acceptance of the revised terms.

17. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Zi Tong
Email: contact@moldflexpro.com
Phone: 13790252578
Website: https://moldflexpro.com/